Restaurant survey template

The restaurant and café business is often based on reputation, so making sure your business has a high rating is of critical importance. See what guests think about their experience at your restaurant by letting them fill out this short survey. From questions on food service to affordability, our restaurant feedback survey gives you new insights into your restaurant’s performance and what you can do to grow your business.

The restaurant survey will help you:

Curious how it works? Give it a go!

Why use Pointerpro as restaurant survey tool?
Why use Pointerpro as restaurant survey tool?

Advanced skip logic

Advanced skip logic lets your customer take the quickest route through the survey by only showing questions that apply to them.


Start a conversation

Use your customers’ language. Make them smile by adding audio and video into your survey. It’ll all add up to a more engaged person willing to share more with you.



Custom colors, icons, and formats make sure your survey matches your restaurant’s brand. For more advanced branding option, check our white label solution.

Advanced skip logic
Only show questions that apply to your customer.
Start a conversation
Make them smile with audio and video in your survey.
Custom colors, icons, and formats to match your restaurant’s brand.

4 tips on implementing a good restaurant survey

Restaurant survey format

As can be seen in the above sample, a restaurant survey should at least include the following information:

It is important that the data can be recorded efficiently and that it is easy to analyze: Mobile devices such as a tablet or smartphone are ideally suited for this. Our tool is equipped with a mobile-optimized interface which will ensure user a user-friendly experience. This can also be done by paper forms but carries the disadvantage that the data still needs to be uploaded to a computer and this is a tedious, error prone task.

Here's what our customers say
3 important tips

Avoid yes or no types of questions, this can lead to making the wrong decisions when taking conclusions from your feedback results. After receiving your results, use the correct benchmarks to determine how to implement change e.g. If you notice 10% of your attendees said they did not eat the lamb roast, maybe it was because 10% was vegetarian and not 10% did not like the roast.

Send out your feedback survey immediately after the event. This way the event will still be fresh in the attendees’ minds, enabling them to give an actionable, detailed report on their experience.

Know your attendee. Ask some demographic questions such as age, gender, nationality etc. This way you’ll know which group of people to market to in the future and which people are less likely to attend your event next time.

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Create your first interactive questionnaire today.