Pointerpro takes security very seriously. All servers are protected by state-of-the-art firewalls and anti-viral software. We enforce the use of TLS (HTTPS) encryption for any kind of communication with our servers. Regular penetration tests are performed by specialized independent parties to ensure our systems remain safe from any kind of attack.
Our servers are hosted at Amazon Web Services (AWS) in Ireland (EU/EEA) (more info here), the world’s largest and most reliable cloud infrastructure provider. All our servers are set up redundantly to prevent loss of data or unavailability of any kind. Our SLA with AWS ensures any issue be taken up with the highest priority. Our specialized infrastructure and operations provider keeps a watchful eye to make sure everything is done following the highest standards and operating smoothly.
Our team of developers is trained to work from a “security by design” point of view on a daily basis. We use regular threat modeling sessions to make sure we apply all security best practices and look at our application from all angles when making any functional change. We’ve invested in automated software testing to prevent issues on production servers.
All data is stored encrypted in secured databases and divided logically so only you can see your data. Automatic backups are taken frequently to ensure no data is lost in case of an incident. All employees and contractors working for Pointerpro have signed a confidentiality and non-disclosure agreement regarding customer data, should they ever come into contact with it during support or communication in any way. We strictly follow the EU’s General Data Protection Regulation (GDPR), which demands the highest level of privacy protection in the world.
Pointerpro will be ISO27001 certified by the end of 2022.