A competency assessment tool to auto-personalize feedback

Markets evolve. Organizations too. And so does the skill set needed to keep up. With Pointerpro, you build powerful assessments. What you get out of them is this:

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    Aligned views on needs, performance, and potential

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    Data-driven decision making

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    Employee engagement and retention

Trusted by 1.500+ consultants, coaches, marketers, HR specialists and companies worldwide

3 employee experience tools in 1, with personalized PDF reports

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1. Recruitment & selection

Attract candidates and match their profiles to vacancies. Incentivize engagement with your assessment by offering auto-personalized feedback in PDF reports.

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2. Employee performance

Evaluate employees’ knowledge to identify gaps or untapped potential and set the right standards by showing clearly visualized benchmarks in PDF reports.

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3. Employee development

Survey employee satisfaction and ambitions. Map them to skills and available learning opportunities. Give actionable advice in PDF reports.

What Pointerpro clients are saying

How it works:

report builder 1

ASK

You set up your questionnaire and questions, once.

report builder 2

ASSESS

You apply the assessment logic and scoring, once.

report builder 3

ADVISE

You create a report template with all the necesarry variables, once.

Actionable feedback, awesome PDF reports​

Each assessment becomes a satisfying candidate or employee experience. Within minutes after completion, respondents receive a personalized and professionally branded PDF report.

One tool, no complexity

Typically, a complex and expensive chain of tools is required to get from data collection and analysis to personalized reporting. Not with Pointerpro. It all happens on one platform.

Teamwork makes the dream work

As an administrator you let managers view results or even contribute to building assessments with their knowledge. Multiple administrators on one account are an option too.

Create your first competency assessment today.

Delegate & boost distribution

Not only can you deliver PDF reviews directly to employees’ mailboxes. With the premium feature, Distribution Portal, managers administer to-do assessments and reports to their team members themselves. All the while, you keep oversight and stay in control.

What is a (good) competency assessment?

A competency assessment reveals people’s key skills, talents, and areas of weakness. It allows you to find or create the right match between employees and responsibilities. 

An effective one is digital, mobile-responsive, uses a carefully designed question structure, and custom score calculations. It also visualizes collected data to effectively inform both employer and employee. A competency assessment built with Pointerpro ticks all of these boxes.

Why use a competency assessment tool?

A competency assessment improves your HR processes: It provides objective screening, analysis (including benchmarks), and profiling. It allows an organization to attract the right candidates, provide paths for employee development, and increase job satisfaction.

See Pointerpro in action

Competency assessment FAQ

A competency assessment is used to evaluate whether an individual has the skills, behaviors, and knowledge required to perform a job effectively. These assessments are often used in hiring, training, performance reviews, and leadership development. The goal is to identify strengths, uncover gaps, and provide a data-driven foundation for improvement.

Choosing the right competencies starts with understanding the role, the team, and the organization's goals. Typically, you’ll want to assess a mix of:

  • Core competencies that apply across the company (like communication or problem-solving)

  • Role-specific competencies tailored to the position (like technical expertise or leadership)

  • Future-facing competencies needed for growth or transformation

The selection process often involves job analysis, stakeholder input, or reference to frameworks like SHRM, Lominger, or custom models.

The most effective questions are those that ask the respondent to reflect on real-world behaviors, not just knowledge. These often include:

  • Behavioral statements rated on a scale (e.g., “I proactively offer feedback to colleagues”)

  • Situational judgment items describing a scenario and asking for a preferred action

  • Self vs. peer comparisons in 360-style formats

The goal is to measure demonstrated competencies, not just theoretical understanding.

A competency framework is a predefined structure that outlines the skills, behaviors, and attributes needed for success in specific roles or across the organization. It acts as a blueprint.

A competency assessment, on the other hand, is the actual tool or process used to evaluate how individuals perform against that framework - turning the blueprint into measurable data.

To ensure fair and accurate results:

  • Use validated frameworks and well-structured rating scales

  • Include multiple raters (e.g., manager, peer, self) where possible

  • Provide clear instructions and definitions to avoid confusion

  • Regularly review results for bias and calibration issues

  • Complement assessments with qualitative feedback or follow-up discussions

A well-designed process reduces subjectivity and builds trust in the results.

Frequently Asked Questions

Pointerpro is a software platform to create your own online assessments, automatically generate personalized reports and manage the distribution of assessments.

Our headquarters are based in Belgium, Europe. However, our team is distributed across multiple time zones to ensure responsive support, no matter where you are. This global presence allows us to provide timely and efficient assistance around the clock.

Your assessment challenges and objectives are unique to you. So is our pricing. Request your quote and find how we can help you.

Yes, we are.

This depends on the plan. You can pay monthly for the Professional and the Enterprise plan.

You’re in safe hands. We’re ISO 27001:2022 certified!

ISO 27001 certification assures our customers of a steadfast commitment to maintaining the highest standards of information security and safeguarding their valuable data. This certification underscores Pointerpro’s dedication to meeting global benchmarks and instilling confidence and trust in the reliability and security of its services.

Pointerpro’s servers are hosted at Amazon Web Services (AWS) in Ireland (EU/EEA) (more info here), the world’s largest and most reliable cloud infrastructure provider. This ensures compliance with EU data protection regulations and guarantees high standards of security and reliability. All our servers are set up redundantly to prevent loss of data or unavailability of any kind. Our SLA with AWS ensures any issue be taken up with the highest priority. Our specialized infrastructure and operations provider keeps a watchful eye to make sure everything is done following the highest standards and operating smoothly. For more info check Pointerpro’s security statement.

We have over 50 languages supported. You can create each assessment and report in one or more languages. You can check the full supported languages list here.

We offer two approaches: Do-it-yourself (DIY) and done-for-you (DFY).
DIY is a hands-on approach to building everything by yourself. We will ensure you learn how to use the key features to build a great assessment and report. Likewise, we’ll support you until you are ready to go live and launch the assessment to the respondents

DFY is the quickest way to get there. Our team will do the heavy lifting here. You will simply share with us the existing version of the assessment and pdf report and we will translate them into Pointerpro. Once we are done, we will teach you how to make changes to it, teach you how to distribute the assessment for you to master your desired workflow. You can reach out to support@pointerpro.com

It’s best to get started right away but our team is there to help you to feel comfortable when using the tool based on your own needs and timings. We also have a clear onboarding process in place.

We offer a do-it-yourself solution to build your own assessments, ranging from personality to skills to cybersecurity, and far beyond. The aim of our platform is to help you leverage your own expertise. That means, we don’t provide any content for your assessments.

Our onboarding process is designed to help you get up and running smoothly - whether you're starting from scratch or already have something in mind! The Onboarding Team will guide you through the key steps to create and launch your assessments and reports with confidence. After the Onboarding, our support team is available whenever you need extra help or have additional questions.

We are a global company that serves businesses across every industry with stories similar to yours. Check out our gallery of customer case studies or feel free to ask for some other specific cases we can share.

 

 

Create your first competency assessment today.