Patient engagement software for two-way communication

Getting interaction with patients is elusive, yet indispensable.

Help them on their journey with personalized feedback, auto-generated by digital assessments, built by you.

Trusted by more than 1.500 companies worldwide

The only assessment software for two-way communication in healthcare and pharma

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Multipurpose & two-way communication

You build assessments to your organization’s and patients’ needs: from disease awareness to clinical research. It’s the perfect way to create interactions that are both invaluable and tenable.

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Custom PDF reports on a limitless scale

You set up formula-based templates that auto-generate personalized feedback reports for respondents: the incentive for them to provide responses – without having to leave personal information.

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Valuable & robust data aggregation

You get the aggregated data of respondents in your dashboard: both quantitative and qualitative. The patient data is securely hosted on Amazon Web Services: anonymized and compliant with regulations.

Get other stakeholders on board too!

Interact beyond your patients. Your assessments and reports built with Pointerpro can be the perfect digital tool to provide advocacy groups, PIOs and HCPs with longitudinal insights and benchmarks based on aggregated data.

The go-to tool for Patient Engagement & Advocacy Managers or Medical Analytics & Digital Innovation Specialists.

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"We use Pointerpro for all types of surveys and assessments across our global business, and employees love its ease of use and flexible reporting."

Jim McLean

Director at Alere

"I give the new report builder 5 stars for its easy of use. Anyone without coding experience can start creating automated personalized reports quickly."

Nicolas Gounin

CFO & COO at Egg Science

"You guys have done a great job making this as easy to use as possible and still robust in functionality."

Ryan Dicksinson

Account Director at Reed Talent Solutions

“It’s a great advantage to have formulas and the possibility for a really thorough analysis. There are hundreds of formulas, but the customer only sees the easy-to-read report. If you’re looking for something like that, it’s really nice to work with Pointerpro.”

Sabine Wanmaker

Country Manager Netherlands at Better Minds at Work

Protect patient data with built-in privacy safeguards

Give your patients peace of mind, and your organization a seamless way to uphold data protection and confidentiality - automatically.

With Pointerpro’s automatic response deletion feature, you set a data-retention period that fits your compliance needs - ensuring sensitive patient information is never stored longer than necessary.

All data is securely removed on schedule, helping you meet GDPR and other privacy regulations without manual clean-up.

You're in safe hands

We’re ISO 27001:2022 certified!

ISO 27001 certification assures our customers of a steadfast commitment to maintaining the highest standards of information security and safeguarding their valuable data.

This certification underscores Pointerpro’s dedication to meeting global benchmarks and instilling confidence and trust in the reliability and security of its services.

One tool to manage it all

Typically, a complex and expensive chain of IT tools is required to get from data collection to analysis and reporting.

With Pointerpro you customize and adapt everything to your needs, in a single application.

Automated scoring. Better insights.

You apply formulas, so patient input is calculated and measured.

The result? Relevant analyses, automatically molded into visual reports for yourself and each respondent.

Patient engagement software with service

The ReportR plan includes your personal trainer. This expert will onboard you and guide you, through the ins and outs of the tool.

Literally, your success is our success. Let’s get things done.

Need us to build your product from A to Z?

Happy to do so! We can set up your assessment and personalized report builder. You only need to come up with what you want to ask, assess and advise.

Ask about this option when you get your demo.

Get a free demo