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"We use Pointerpro for all types of surveys and assessments across our global business, and employees love its ease of use and flexible reporting."
Director at Alere
"I give the new report builder 5 stars for its easy of use. Anyone without coding experience can start creating automated personalized reports quickly."
CFO & COO at Egg Science
"You guys have done a great job making this as easy to use as possible and still robust in functionality."
Account Director at Reed Talent Solutions
“It’s a great advantage to have formulas and the possibility for a really thorough analysis. There are hundreds of formulas, but the customer only sees the easy-to-read report. If you’re looking for something like that, it’s really nice to work with Pointerpro.”
Country Manager Netherlands at Better Minds at Work
A feedback template is a structured format for gathering input from employees, customers, or stakeholders. It outlines the types of questions to ask, the response scale (e.g., 1–5 or open text), and how the results are collected. At Pointerpro, templates are interactive — letting you explore real feedback models and adapt them digitally to your context.
An effective feedback template should include:
- A clear introduction explaining purpose and confidentiality
- A mix of rating scale and open-ended questions
- Sections for different feedback areas (e.g., communication, performance, service quality)
- Logical flow to avoid confusion or fatigue
This structure helps respondents stay engaged and ensures actionable responses.
Yes. Templates are just starting points. You should adapt the language, tone, and content to suit your audience — whether it’s clients, employees, or partners. With digital tools, you can also change question logic, scoring, and even the visual design to align with your brand and goals.
A feedback form is the end-product that respondents fill out. A feedback template is the blueprint — helping you structure that form intelligently. Think of a template as a reusable model that ensures your forms are focused, consistent, and effective across different use cases.
You can explore templates for various contexts — like employee reviews, post-training feedback, or customer satisfaction — directly on platforms like Pointerpro. These templates are interactive and editable, so you can test, adapt, and deploy them online without starting from scratch.